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Making it happen

Introduction

We start at the beginning and listen to your requirements and how you envisage your new kitchen and living space. Our experienced designers then turn your ideas into a design proposal that is both practical and beautiful.
Specialising in a range of quality products, which we know well through years of first hand experience. We believe this enables us to offer you a design that reflects your lifestyle and is aesthetically pleasing. We offer our initial consultation, design and quotation without obligation or charge.

Presentation

We like to present our initial proposal to you in the kitchen studio as our resources are immediately available. We will discuss with you our design ideas and the rationale behind them, listen to your opinions and where required amend drawings to reflect any changes. It may also be useful to outline the project budget at this stage.

Ordering

Once your drawings and quotation are agreed and finalised a schedule of work is completed for the installation. We ask you to confirm the order by signing the contract and drawings and paying a deposit of 25% of the total project cost.

We are happy to liase with your architect, builder and specialist subcontractors and issue copies of the drawings as appropriate to ensure the smooth running of the project, we will also issue drawings for the plumbing and electrical services and coordinate these specialist trades during the course of the job. Once a provisional start date has been agreed we will issue a schedule for the project.

Installation

All of the components for your kitchen will be ordered and delivered direct to ourselves, lead times will vary dependent on those of our suppliers but are typically 6 - 8 weeks. You will be required to make a further payment on delivery. Our experienced team will keep you up to date throughout the installation. The kitchen will be project managed from ordering to installation to ensure the smooth running of the operation including plumbing, tiling, electrical work and plastering. If there are any remedial works or additional works to complete during the course of the project, we will confirm with you when and how this work will be completed. Only when the project is complete will you be asked to settle the final account.

There is no typical time span for the fitting of a kitchen, simple jobs may only take a few days whilst others, a number of weeks. The fitting of Corian, Granite and other solid surfaces all have to be templated prior to fabrication which normally takes 2 weeks, glass splashbacks and worksurfaces also take 2 weeks to fabricate once templated. A complex job with solid surfaces and glass splashbacks may take as long as 5 or 6 weeks with us returning after a break to fit the worksurfaces and then again 2 weeks later to fit the splashbacks.

Do not worry about being left without water or electricity, whenever possible we will disconnect and make safe the services in the kitchen and leave the rest of the house running as normal within a few hours. If the project is likely to take a few weeks we are happy to install temporary worksurfaces, a sink and cooker so as to make 'camping' a little more comfortable.

Building Works

Whilst we are happy to undertake minor building work as part of the job, we firmly believe in using specialist where required. Therefore major structural alterations and building works can be coordinated as part of the project as we have very good working relationships with a number of local builders, Architects, Surveyors and Engineers.

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39a Newmarket Road, Norwich, Tel: 01603 760770
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